Indonesia's resort islands of Bali and Lombok were rocked by a magnitude 7.0 quake overnight, killing at least 32 people and triggering panic, according to officials. Ensure you have your policy number to hand.
"I was watching TV when I felt a big shake", said Harian, a Lombok woman who uses one name.
"Our hearts go out to those affected and who have lost loved ones".
The Pope said he is praying for "the repose of the deceased, the healing of the injured, and the consolation of all who grieve the loss of their loved ones".
Ali from Italy is tweeting: "My sister called me from Lombok and she was absolutely terrified, she said she was up a tree after the quake and a tsunami is coming".
Video showed screaming people running in panic from houses in a Bali neighbourhood and vehicles rocking.
Officials said that almost 8,400 tourists and resort workers had been evacuated from the three Gili islands off the northwest coast of Lombok, where two people died, emptying out a destination popular for its white beaches and turquoise waters.
The shallow seven-magnitude tremor struck just 10 kilometers underground, according to the US Geological Survey, followed by further secondary quakes and almost two dozen aftershocks.
The National Disaster Mitigation Agency (BNPB) said it expected the death toll to rise once the rubble of more than 13,000 flattened and damaged houses was cleared away.
Tweets report about the major 7.1 earthquakes in Lombok that triggered widespread panic and a tsunami warning.
"I am crying. he did not even flinch, even though it is allowed to leave your prayer during an natural disaster", said Indonesian cleric Yusuf Mansur, who shared the clip to his two millions followers on Instagram.
"We are aware that the Indonesian authorities are allocating additional resource to the evacuations, including on Gili Trawangan".
The seven-magnitude tremor struck just 10km underground, according to the US Geological Survey.
Muhammad Faozal, the head of West Nusa Tenggara's tourism agency, said there were about 1,200 mostly foreign tourists on the Gilis.
Speaking from a beach as he awaited evacuation, he said: "There was rumbling and then all the power went off".
Australia's home affairs minister has tweeted that he and his delegation have been safely evacuated in darkness from a Lombok hotel where they have been staying during a regional security conference.
Al Jazeera's Step Vaessen, reporting from Bangsal in northern Lombok, said the military was helping to evacuate tourists but many were left stranded in Bangsal.
"Mate, we were knocked certainly to the floor".
Chrissy, her husband John Legend and the couple's two children, two-year-old daughter Luna and baby son Miles, have been enjoying a family holiday in Bali.
"Bali. Trembling. So long", Teigen tweeted to her 10.6 million followers.