Smartphone accessory maker X-Doria announced a number of new protective cases meant to accommodate the Galaxy S9 and Galaxy S9 Plus, Samsung's most premium Android handsets to date. As always, stay tuned for more Samsung news! And just in case you are thinking that you might be getting subpar replacement parts for your device, Samsung reassures customers that genuine parts and tools are used to complete repairs, and all technicians are Samsung-certified.
Samsung said "the majority" of the continental U.S. population lives within a 30-mile radius of an authorized uBreakiFix service location.
"At Samsung, our goal is to provide Samsung Galaxy owners with a customer first care experience that is as innovative as our products", Samsung Care Senior Vice President Michael Lawder said in a statement. Starting 15 March, Samsung customers are able to bring in their Galaxy mobile devices to more than 300 uBreakiFix shops in the United States for same-day support, within two hours or less for most repairs.
Samsung says that appointments can be booked online, or you can simply walk into a retail location and drop off your damaged Galaxy smartphone.
Previously, Galaxy owners have had the option to call or chat with a Samsung representative for support, find a nearby fix service or ship their devices to a company facility for fix.
This is great advertisement from Samsung, since ideal customer support is one of the main reasons iPhone users choose to be loyal to the Apple brand.