Millennial railcard chaos as site crashes and only 10000 available

Adjust Comment Print

Hoping to get hold of the new 26-30 railcard, dubbed the millennial railcard, today? This is due to the exceptionally high volume of traffic on the 26-30 Railcard website.

Some saw a amusing side, with one person tweeting: 'Wonder if the plan is to make us wait until we're too old to use them for the 26-30 railcard'.

Some compared the difficulty of getting a card to the white hot rage felt by those familiar with attempting to buy in-demand tickets to Glastonbury. "Sort out your website to make it fair!' Others said it's worse than 'waiting in the Ticketmaster queue". "Research being gathered as part of the 26-30 Railcard trial is being used to inform discussions with the government about a national roll out, and to develop new products that make leisure travel easier and better value for customers".

Tom Drury, from London, wrote: 'The launch of the new railcard is a shambles'.

From today, 10,000 26-30 Railcards have been made available at or over the phone on 0844 871 4036 for £30. The discount for some during the morning commute is limited as a minimum fare of £12 applies to all journeys made before 10am, Monday to Friday. However, rather than being a physical card, the 26-30 card will be available via the Railcard app on your phone.

As The Independent revealed on 11 March, the first batch of railcards available to anyone in the United Kingdom born between 14 March 1987 and 13 March 1992 was due to be released on 13 March.

It can only be bought online and must be downloaded to a smartphone.

One of those struggling to buy a card is Helen Coffey, deputy head of travel at The Independent.

If you are aged 30 at the time that the Railcard is purchased, you may still travel at the discounted fare throughout the validity period of the Railcard, even if you become 31 years old during that time. While anyone between 26-30 can buy the railcard, they are not the only ages that are eligible. Meanwhile, purchasing the railcard over the phone is also proving hard - The Independent has been on hold for more than 40 minutes at the time of writing (with no end in sight).